Contact Us

Questions, corrections, feedback or partnership enquiries — we want to hear all of it. If a bonus we list has changed, a review misses something important, or a page simply doesn’t work, telling us makes the site better for everyone.

Email us at info@ukstakescout.com. We aim to reply within 24–48 hours on weekdays.

Before you write: are we the right people?

StakeScout is an independent comparison site. We are not a casino— we don’t take deposits, hold player accounts or pay out winnings. That means we can’t help with:

• account access, verification or closure at a casino;
• deposits, withdrawals or payment problems;
• bonus disputes or confiscated winnings.

For any of those, contact the casino’s own customer support — every site we list offers live chat or email. If a dispute isn’t resolved, UKGC-licensed casinos must name an independent alternative dispute resolution (ADR) provider you can escalate to, free of charge.

If gambling is the problem

If you’re contacting us because gambling has stopped being fun, skip the email and reach the people who can genuinely help, right now: the National Gambling Helpline on 0808 8020 133 (free, 24/7), free self-exclusion from every UK-licensed site at gamstop.co.uk, and advice at BeGambleAware.org. Our Safer Gambling page walks through every tool available to UK players.